Get Help

Email us

The fastest way to get help is email: support@garagegymathlete.com. Include the email address on your account and, if it is an app problem, your device type. We answer every message, usually within one business day.

Membership and billing

• Manage or cancel: in the app, go to Me → Account & Settings and tap Manage on the Membership card. If you subscribed through the Apple App Store or Google Play, manage the subscription in your App Store or Google Play settings instead.
• Refunds: email us within 30 days of a charge and we will work with you. App Store and Google Play purchases are refunded by Apple or Google under their policies.
• Already a member but seeing the paywall? If you were billed under a different email, or joined on our earlier platform, email us and we will link your membership to your account.

Your account

• Password: use "Forgot password" on the sign-in screen.
• Delete your account: see Delete Your Account for exactly what deletion does and how to request it.

App help and guides

The Garage Gym Athlete wiki covers every feature: tracks, logging, benchmarks, The Standards, community, and more. App release notes live at App Updates.

Something broken?

Tell us what you tapped, what you expected, and what happened instead. A screenshot helps. We ship fixes weekly, and bug reports go straight to the top of the list.